Refund Policy

image2img provides access to digital image generation and editing workflows. Credits are used when image jobs are submitted or processed.

Consumed credits and delivered digital services are generally non-refundable unless required by law or expressly stated at checkout.

Paid subscriptions renew by billing cycle and include the credits shown on the pricing and checkout pages.

You can cancel an active subscription from your billing controls. Cancellation takes effect at the end of the current billing period unless checkout or the payment provider says otherwise.

• Duplicate charges or accidental duplicate purchases
• Paid access or credits not delivered because of a technical issue
• A generation job failed after credits were charged and no automatic credit repair was applied
• A payment issue where applicable law requires a refund

• Credits already consumed by completed generation jobs
• Requests based only on dissatisfaction with creative output
• Account suspension or termination caused by policy violations
• Purchases made through a third-party payment provider where that provider's rules control the refund process

Send your account email, order or checkout details, and a short description of the issue. We review eligible requests case by case.

Use the same support contact for refunds, billing questions, and account help.

• Support email: support@image2img.com
• Support URL: /contact